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Our Technology

 Since 1960, MessagePlex has operated with the understanding that taking advantage of the latest advances in technology would provide better opportunities for our clients business and ours. 

While other answering services were closing or being acquired by other services during the late 90's, MessagePlex's forward thinking staff was busy updating our systems in order to compete in a digitally driven world.  By investing in improvements in our answering service systems, MessagePlex can offer services and applications that other answering services simply cannot do, or worse, can’t do right!

MessagePlex uses completely web based terminals running Amtelco's Infinity system, known in the answering service industry as one of the best systems available on the market. MessagePlex has been able to expand on the Infinity call system with our talented staff of programmers and by working with Amtelco to develop applications, MessagePlex has created a full suite of services that can be tailored to individual clients by creating custom applications. 

MessagePlex, unlike most answering services, employs a full team of technology development personnel that have the ability to build systems to meet the goals of our clients as well as quickly setup and modify accounts to meet the demands of today’s fast-changing business environment..

From our flat panel computer display terminals to a wireless internal network, MessagePlex continues to push the envelope of answering service technology in order to meet our goal of 100% customer satisfaction.

Our APC Uninterrupted power supply coupled with 100% digital technology guarantees the up-time of our entire network. Since we realize that our clients depend on MessagePlex technology for their businesses to function properly, we have taken great steps to ensure the redundancy of our entire network. 

MessagePlex goes beyond the technical expectations of the answering service industry to provide our clients with the most up-to-date technology across all industries.